![]() There are several different order filling options for ecommerce businesses, such as self-fulfilling orders or dropshipping, but the most popular option for ecommerce businesses is to outsource fulfillment to a 3PL or third-party logistics partner.Ī 3PL will take care of the entire ecommerce fulfillment process for you, including warehousing, generating picking lists, packing boxes, shipping orders, and more. This involves picking the right items for the order and preparing them to be shipped. Once the order has been processed, the order fulfillment stage can begin. From there, the order status is updated in real-time and customers can be notified that the order is being processed. Much of this process is often done using automation and technology, which can help to speed up the order processing stage. Processing a customer order refers to the process of verifying order data and making sure it’s accurate (e.g., verifying the shipping address) and that the items ordered are in stock. This can help you track inventory and orders all in one place. Receiving customer orders can be easily streamlined by implementing an order management system or inventory management software to sync to your ecommerce platform. This begins by working closely with your manufacturer or supplier to purchase and receive inventory at a warehouse or sending inventory to a fulfillment center if you partner with a third-party logistics (3PL) company. Once you receive an order, you will need to make sure you have enough inventory in stock to the process the order. Here is a deeper dive into the different stages of the shipping process. These stages impact how quickly and accurately you can prepare a customer order and have it shipped directly to its end destination. The three stages of the shipping process consists of receiving, processing, and fulfilling an order. Shipping an order involves several factors, such as order management, warehousing, and carrier relationships.Īt a high level, the shipping process can be broken down into three primary stages: In ecommerce, the shipping process involves everything from receiving a customer order to preparing it for last-mile delivery.
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