For all other models not mentioned please consult the user manual that came with the product.Ĭheck to see if the signal source (E.g. The System Gain pot on (monitor models E8B, VXT and ROKIT2 series should be set to + 6 dB). Repeat steps in the previous troubleshooting section above before continuing to the next steps.Ĭheck to see if all other audio devices using the same AC outlet are still operating.Ĭheck to see if the audio source cable is plugged into both the source output and the monitor input.Ĭheck to see if the System Gain pot is turned up fully clockwise. The power light should illuminate.Ĭheck to see if a fuse change was needed and upon powering the monitor back up the fuse(s) blow again, the monitor needs to be returned to the dealer where you purchased it, or to KRK for servicing. NEVER USE A LARGER AMPERAGE FUSE THAN IS SPECIFIED!Īfter the fuse has been checked and replaced, turn the power switch back on. Please see the user guide that came with your monitor for more information. The fuse is located directly below the power receptacle. If the power light is not illuminatednot, turn the power switch OFF and check the A/C mains fuse(s). The power light is part of the triangle contained in the 'KRK' logo. The power light can often to be found on the front panel of the monitors and the rear panel of the subwoofers. For example, if the AC mains voltage is 240VAC and the selected voltage on the active speaker is set incorrectly to '110-120VAC', than the fuse will break to protect the active speaker electronics.Ĭheck to see if the power light is illuminated. If the AC mains voltage is higher than the selected voltage it is possible that the fuse needs to be replaced. Verify that the power switch on the active speaker is in the 'on' position.Ĭheck to see if the AC mains voltage is matched to the correct operating voltage requirements. In some cases, the AC mains may be controlled by a light switch or power strip suppressor that may not be in the 'on' position. Verify that the AC mains are active by using an approved AC tester or simply connect a lamp with working light bulb. Your comments are appreciated.Ĭheck to see if the power cord is plugged into both the IEC socket on the rear panel of the active speaker and into the AC mains. We're constantly striving to better our already high quality. You can either email us (please provide your phone number with your email) or contact our technical supportĭepartment directly at 1-800-4GIBSON, Option 1. If you should have any problems with your KRK monitors, we want to hear about it.
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